http://www.cocomment.com/comments/bobglaza Copyright 2007 coComment.com 2009-11-23T15:13:28.346+01:00 http://www.cocomment.com/images/logo4rss.gif http://www.cocomment.com/sidebar?object=people&context=explore&mode=detail&id=bobglaza&conv=491625&comment_id=8934304 Bob Glaza high five to you Chris - does that work? however I AM a hugger from way back... album?!?! you are old :) 2007-02-20T06:52:34.674+01:00 2007-02-20T06:52:34.674+01:00 http://www.cocomment.com/sidebar?object=people&context=explore&mode=detail&id=bobglaza&conv=484177&comment_id=8773271 Bob Glaza Thank you for commenting on my corner Rose. What a terrific grouping if questions - and your responses honest and true. Perfect for a Friday...are you really giving the flu away? :razz: feel better soon! to answer your weekend question:?: - I'm putting in a new kitchen faucet for my walking partner :smile: 2007-02-16T19:37:14.747+01:00 2007-02-16T19:37:14.747+01:00 http://www.cocomment.com/sidebar?object=people&context=explore&mode=detail&id=bobglaza&conv=416016&comment_id=7400543 Bob Glaza Flew through Citizen Marketers - zowie at midpoint of Doris Kearns Goodwin "A Team of Rivals" - Abraham Lincolns cabinet - 2007-01-26T07:06:40.943+01:00 2007-01-26T07:06:40.943+01:00 http://www.cocomment.com/sidebar?object=people&context=explore&mode=detail&id=bobglaza&conv=415275&comment_id=6770560 Bob G Nice post Becky - how about "Our guidelines do not allow that request"? and tagging on to "due to a large call volume...your call will be answered by the next available agent" and when it tells me " do not hang up to assure your call will be answered in the correct order" I want to SLAM the phone :) There are too many good organizations that exemplify customer service. Why waste time with the others? 2007-01-19T18:13:48.318+01:00 2007-01-19T18:13:48.318+01:00 http://www.cocomment.com/sidebar?object=people&context=explore&mode=detail&id=bobglaza&conv=390145&comment_id=6609446 Bob Glaza 3 is just a good number, Ben - the most effective presentations I've heard use 3 main points. Seems it would translate into blogs, too. And to get a little whimsical - there's 3 strikes and 3 outs in game I love, 3 Stooges, Dorothy had 3 friends (not counting ToTo), 3 branches of government in our democracy - I could go on. 2007-01-18T08:09:13.911+01:00 2007-01-18T08:09:13.911+01:00 http://www.cocomment.com/sidebar?object=people&context=explore&mode=detail&id=bobglaza&conv=407840&comment_id=6463090 Bob Glaza at work now - and they somehow configured how NOT to allow radio streams - but when i get home, you're a new place to listen 2007-01-16T23:46:41.672+01:00 2007-01-16T23:46:41.672+01:00 http://www.cocomment.com/sidebar?object=people&context=explore&mode=detail&id=bobglaza&conv=405410&comment_id=6373905 Bob Glaza First off, Collin - thanks for commenting over at onereaderatatime. And 2nd - nice blog YOU have built. I am not at all familiar with creative ad agencies - other than we use one to develop big campaigns where I work - so this specific post is a little out of my league. Within our organization - a newspaper - we have smaller teams working on day to day advertising projects. And we are definitely experiencing disintegration of teams - along with reintegration. My belief is for too long organizations have placed little value on the imagination and creativity we all have as thinking humans. Creatives - you call them interactives - have been ghettoized. The new tools we see emerging allow us to "move on up to the east side" :). And its fun. We still have day to day tasks but they expand when we interact. So much to learn, to teach, and to share. Carry on with your good work! And I love your Gandhi quote! 2007-01-16T02:39:16.897+01:00 2007-01-16T02:39:16.897+01:00 http://www.cocomment.com/sidebar?object=people&context=explore&mode=detail&id=bobglaza&conv=364902&comment_id=5312452 bobbo test test 2007-01-03T06:09:06.885+01:00 2007-01-03T06:09:06.885+01:00